Thank you for choosing xBlock. At xBlock Inc. (“xBlock,” “we,” “us,” or “our”), we are committed to protecting your privacy and safeguarding your data. This Privacy Policy explains how we collect, use, disclose, and protect information through our websites, applications, and related services (collectively, the “Services”).

As a business-to-business (B2B) and business-to-business-to-business (B2B2B) platform, we generally collect minimal personal information. Please read this policy carefully. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Scope and Overview

• Who We Are: xBlock Inc. provides secure, AI-driven tools and services to business customers.
  
  
• Applicability: This Privacy Policy covers all data collected via our Services, websites, and applications.
  
  
• Updates: We may update this policy as needed. We will notify you of significant changes via email or through the Services. Please check the “Last Updated” date at the top.
  
  

2. Information We Collect

We collect only the information necessary to deliver and improve our Services, in accordance with privacy regulations.

2.1 Information You Provide Directly

• Account Registration: Name, email address, company name, role/title. For personal/free accounts, we do not request your mailing address.
  
• Payment Information: All payments are processed through trusted third-party providers (e.g., Stripe). We do not store or have access to your sensitive payment card details. For business accounts, we may collect billing contact name and business address only as needed for invoicing.
  
• User Content: Information you submit via our Services, such as text, files, or data uploads.
  
• Communications: If you contact us directly (email, chat, phone), we may receive your contact details and message content.
  
  

2.2 Information We Collect Automatically

• Usage Data: We collect information such as IP address, browser type, device type, referring/exit pages, pages viewed, and timestamps.
  
• Device Information: Details about your device (model, OS, unique identifiers).
  
• Cookies & Tracking: We use cookies and similar technologies to remember preferences, improve security, and analyze site usage. (See Section 7 for more.)
  
  

2.3 Information from Third Parties

• Integrations: If you connect our Services to third-party platforms (e.g., Single Sign-On), we may receive information per your settings and that platform’s policy.
  
• Analytics/Marketing Partners: We may receive aggregated usage statistics to help us improve our Services.
  
  

3. How We Use Your Information

xBlock does not use your content (text, files, uploads) to train any models, whether proprietary or third-party. We use collected data only to:

• Provide, operate, and support our Services.
  
• Authenticate users and manage accounts.
  
• Process payments via third-party processors.
  
• Analyze Service usage and improve features.
  
• Communicate with you about Service updates, security, or support.
  
• Send marketing communications where permitted (opt-out any time).
  
• Detect, investigate, and prevent security threats, fraud, or abuse.
  
• Comply with applicable laws, legal obligations, and enforce our Terms.
  
  

4. Legal Bases for Processing (EEA, UK, Switzerland Only)

Where required by law (such as the GDPR), we process personal information on the following bases:

• Consent
  
• Contract fulfillment
  
• Legitimate interests
  
• Legal obligations
  
  

5. How We Share Your Information

We only share your information as necessary and as described below:

• Service Providers: With vendors performing tasks on our behalf (hosting, analytics, payments).
  
• Business Transfers: As part of mergers, acquisitions, or sale of assets, subject to notice and choice.
  
• Legal Compliance: If required by law or to protect our rights and users.
  
• With Your Consent: For any other purpose disclosed to you and authorized by you.
  
• Aggregated/De-identified Data: For research or analytics, never identifying individuals.
  
  

6. Data Retention

We retain personal information only as long as needed for business or legal purposes. When information is no longer required, we securely delete or de-identify it. To request deletion, see Section 13: Contact Us.

7. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Recognize returning users and devices
  
• Remember your preferences
  
• Measure and analyze usage and performance
  
  

Managing Cookies:
You may adjust browser settings to refuse cookies, but some Service features may not function as intended.

8. Children’s Privacy

xBlock Services are designed for businesses and not for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided information, please contact us and we will remove it promptly.

9. International Data Transfers

xBlock is headquartered in the United States. Your data may be transferred to and processed in the US or other locations where our providers operate. We take steps to protect your data as required by law.

10. Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
  
• Restrict or object to processing
  
• Data portability
  
• Withdraw consent
  
  

To exercise these rights, contact us (see Section 13).

10.1 California Residents

If you reside in California, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to know what personal information we collect, use, or disclose
  
• Right to request deletion of personal information (subject to exceptions)
  
• Right to opt out of “sale” or “sharing” of personal data (xBlock does not sell data for monetary value)
  
• Right to non-discrimination for exercising privacy rights
  
  

11. Data Security

We use commercially reasonable administrative, technical, and physical security measures to protect your data. However, no system is 100% secure. We encourage you to use strong passwords and report any suspected unauthorized activity to us immediately.

12. Third-Party Links and Services

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those third parties. We recommend reviewing their policies before providing information.

13. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact:

xBlock Inc.
Email: [email protected]

We will respond promptly and in accordance with applicable laws.

By using xBlock, you acknowledge that you have read, understand, and agree to this Privacy Policy.