Five Acts of Transformation: Re-imagining Hospitality Leadership for a New Era
Dena Neek
June 24, 2024
The hospitality industry is at a crossroads. We’re facing a perfect storm of generational diversity, a skills gap wider than the Grand Canyon, and a leadership vacuum left by COVID’s exodus. But amidst the chaos, there’s an opportunity for a leadership revolution. Here’s a five-act play outlining the challenges and the path to a stronger, more vibrant hospitality industry: Act I: The Multiverse of Talent Today’s workplace presents a unique leadership challenge: for the first time in modern history, five